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UNITED STATES

IF YOU PICK SHIPPING FROM OUR USA WAREHOUSE:
• Standard Domestic Delivery (2-6 Days): $7.50 USD if you spend under $100 USD
• Standard Domestic Delivery (2-6 Days): FREE if you spend over $100 USD
• Express Delivery (2 Days): FREE if you spend over $250 USD

IF YOU PICK SHIPPING FROM OUR CHINA WAREHOUSE:
• Standard International Delivery (14-25 days): $3.50 if you spend under $100 USD
• Standard International Delivery (14-25 days): FREE if you spend over $100 USD
• Express Delivery (4-10 Days): FREE if you spend over $250 USD

*All US orders are tax and duty free

*Delivery time estimates include processing processing time

*If your order contains items that are shipped from both of our warehouses (USA & CN), the shipping rate from both warehouses will be added together and displayed at checkout

Australia

IF YOU PICK SHIPPING FROM OUR USA WAREHOUSE:
• Standard International Delivery (14-25 Days): $40 USD (or ≈ $60 AUD) if you spend under $200 USD (or ≈ $300 AUD)
• Standard International Delivery (14-25 Days): FREE if you spend over $200 USD (or ≈ $300 AUD)

IF YOU PICK SHIPPING FROM OUR CHINA WAREHOUSE:
• Standard International Delivery (14-25 days): $7.50 (or ≈ $11.50 AUD) if you spend under $200 USD (or ≈ $300 AUD)
• Standard International Delivery (14-25 days): FREE if you spend over $200 USD (or ≈ $300 AUD)

*All Aussie orders will incur a 10% GST fee calculated at checkout (no other duties or taxes apply)

*Delivery time estimates include processing processing time

*If your order contains items that are shipped from both of our warehouses (USA & CN), the shipping rate from both warehouses will be added together and displayed at checkout

IF YOU PICK SHIPPING FROM OUR USA WAREHOUSE:
• Standard International Delivery (7-15 days): $20 USD (or ≈ $ 27.50 CAD)

IF YOU PICK SHIPPING FROM FROM OUR CHINA WAREHOUSE:
• Standard Duty & Tax Free International Delivery (14-25 days): $7.50 USD (or ≈ $ 10.50 CAD)

*Duties & Taxes will be calculated and added to your shipping total at checkout

*Delivery time estimates include processing processing time

*If your order contains items that are shipped from both of our warehouses (USA & CN), the shipping rate from both warehouses will be added together and displayed at checkout

IF YOU PICK SHIPPING FROM OUR USA WAREHOUSE:
• Standard International Delivery (7-15 days): $40 USD (or ≈ £35.5 GBP)

IF YOU PICK SHIPPING FROM OUR CHINA WAREHOUSE:
• Standard Duty & Tax Free International Delivery (14-25 days): $7.50 USD (or ≈ £6.70 GBP)

*Duties & Taxes will be calculated and added to your shipping total at checkout

*Delivery time estimates include processing processing time

*If your order contains items that are shipped from both of our warehouses (USA & CN), the shipping rate from both warehouses will be added together and displayed at checkout

IF YOU PICK SHIPPING FROM OUR USA WAREHOUSE:
• Standard International Delivery (7-15 days): $30 USD (or ≈ €30.70 EUR)

IF YOU PICK SHIPPING FROM OUR CHINA WAREHOUSE:
• Standard Duty & Tax Free International Delivery (14-25 days): $7.50 USD (or ≈ €7.70 EUR)

*Duties & Taxes will be calculated and added to your shipping total at checkout

*Delivery time estimates include processing processing time

*If your order contains items that are shipped from both of our warehouses (USA & CN), the shipping rate from both warehouses will be added together and displayed at checkout

IF YOU PICK SHIPPING FROM OUR USA WAREHOUSE:
• Standard International Delivery (7-15 days): $30 USD

IF YOU PICK SHIPPING FROM OUR CHINA WAREHOUSE:
• Standard Duty & Tax Free International Delivery (14-25 days): $7.50 USD

*Duties & Taxes will be calculated and added to your shipping total at checkout

*Delivery time estimates include processing processing time

*If your order contains items that are shipped from both of our warehouses (USA & CN), the shipping rate from both warehouses will be added together and displayed at checkout

OTHER COMMON SHIPPING-RELATED QUESTIONS

***Please note that we offer same day dispatch on all orders from our US warehouse (our orders are usually shipped out within a few hours) and so it is highly unlikely that we're able to change your order once it has been placed especially if it is coming from the USA, so it's very important double check your address at checkout!

But if you made a mistake (it happens) please contact us ASAP by emailing kinaandtam@gmail.com with your order number and your correct address. If we have not sent your order out yet, we can easily update your order. If we have already sent your package out, we will not be able to change your address and a $20 'return to sender' fee will be charged.

Once your package is returned to us, we will send it back out to your correct address.

***Please note that we offer same day dispatch on all orders from our US warehouse (our orders are shipped out within a few hours) and so it is highly unlikely that we're able to change your order once it has been placed so it's very important double check your address at checkout!

But if you'd like to try please contact us ASAP by emailing kinaandtam@gmail.com with your order number. If we have not sent your order out yet, we can easily cancel it. If we have already sent your package out, we will not be able to cancel it and you will need to make a return once you receive your package if you would like a refund.

Please head to the returns page here for more info on how to process a return.

Your tracking link is sent with your shipment confirmation email. If you're unable to find this email, you can also track your order here!

If your country is not available at checkout for whatever reason, please reach out to us and we can get in touch with our shipping agent and see what we can do!

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