Help Center

FAQ

Who are we?

Kina and Tam

Sizing

What sizes are available?

Shipping/Delivery

Where do you ship to?

Where do you ship from?

How long do I have to wait to receive my order?

I have received my package but some of my items are missing.

What about possible custom fees?

How much is shipping?

Why is there no tracking information for my item?

My tracking information has not updated since ______. Should I be worried?

Returns/Exchanges

Can I return or exchange a product?

Contact Us

How can I contact you?

Other Questions

Why does my item have no label/different tags?

How do I wash your items?

What currency are your prices in?

Do you offer gift wrapping?

Current Promotion

The terms of our free earrings promotion!